Rent-A-Car Tropical Lda is committed to protecting the privacy of its Customers and Users of its website and, in this context, has drawn up this Privacy Policy in order to demonstrate its commitment and respect for the rules of privacy and protection of personal data.

This Privacy Policy applies exclusively to the collection and processing of personal data carried out by our company, and you are advised to read this document in full.

This Privacy Policy applies to all personal data collected on the website.

Data Controller

The entity responsible for processing personal data is Rent-A-Car Tropical Lda , with registered office at Largo Cardeal Costa Nunes 9950-323 Madalena MADALENA (PICO) Portugal and email address


Types of Personal Data

The data collected as part of our professional activity is that contained in the contact forms on our website.

How do we collect your personal data?

  • Through our website;
  • When you subscribe to our newsletters, giving us your consent.

Grounds and Purposes of Processing

  • Marketing and sales purposes, such as: marketing campaigns, events, promotions, information on new or current services and/or products, satisfaction surveys;
  • Pre-contractual due diligence and/or execution of a service contract;
    Provision of contracted services and client management;
  • Compliance with legal obligations;
  • When processing is necessary to fulfil legal obligations, such as responding to judicial, regulatory and supervisory bodies, among others;
  • Legitimate interest;
  • When the processing of personal data corresponds to a legitimate interest, such as the processing of data to improve service quality, fraud detection, etc.

Retention period
We only keep your data for as long as is necessary for the purpose for which it was collected.

User rights
Users may exercise their rights to access, update, delete, restrict, oppose the use of their data for commercial purposes by the company and withdraw their consent at any time, without this jeopardising the lawfulness of the processing carried out under the terms of that consent, as well as the right to data portability by requesting any of the above means.
The data subject may also lodge complaints about data processing with the National Data Protection Commission.

Data Transmission
The processing of user data may be carried out by a suitable service provider contracted by our company. When this happens, appropriate measures are taken to ensure that the entities that have access to the data offer the highest guarantees with regard to data protection.

Therefore, any subcontractor will process Users’ personal data in the name and on behalf of our company, strictly complying with the legal rules on personal data protection, information security and other applicable rules.

International data transfers
Our company may, within the scope of the purposes described, transfer your user data outside the territory of the European Economic Area (EEA). In these cases, it will strictly comply with the applicable legal provisions, namely determining the suitability of the destination country(ies) with regard to the protection of personal data and the requirements applicable to such transfers.

Automated decisions
Our company may draw up user profiles, which will allow automated decisions to be made based on personal characteristics, preferences, behavioural history and location. In these cases, the user will have the right to obtain human intervention in the decision, to express their point of view and to challenge the decision adopted.

Personal Data Protection Measures
Our company applies a number of appropriate technical and organisational measures to protect users’ personal data.

Changes to the Privacy Policy
From time to time, our company will update this Privacy Policy.
We ask that you periodically review this document to keep up to date.