General Conditions and Information

We recommend you read carefully all information on the terms and conditions that are handed to you with your rental contract.

Important: Rates include limited liability coverage, unlimited kilometers, Vat charges at a regular rate, maintenance, Iubricants and travel assistance 24 hours. All extras not included in the rate, are charged at the price on public rate and rental conditions.

Terms of Payment: Estimated rental values have to be paid at rental celebration and any adjustments will be applied at car return. For a guarantee, the customer must have a credit card or €500.00 (Cash). The respective guarantee will be returned to you at the end of the rental if there are no anomalies with the rented vehicle. The relevant invoices will be issued at the end of the rental period.

Aditional Driver: Service available for a daily rate of €5,00, up to a maximum of €50,00 per rental.

Driver’s Age: Minimum 23 years old with one year driving experience. However, the rental will be allowed for an extra Young Driver Surcharge (YDS) at €5,00 per day, up to a maximum of €50,00 per rental.

Fuel: Vehicles are to be returned in the same condition and with full tank. If not refuelled, an extra charge will be applied to the client at an average of 10L per 100Kms, along with a Refuel Service Charge of €5,00.

Minimum Rental Period: The minimum rental period is 24hrs. For late returns, an extra 20% of the daily rate will be charged, delays superior to 2hrs, an extra day will be charged.

Extra Cost Out of Office Hours: There will be an extra charge of €25,00 everytime the renter picks up the vehicle before or after opening hours.

Delivery and Collection: These rates will only be applied for deliveries and returns in Madalena, otherwise there will be an aditional fee. These rates will only be applied for deliveries and returns in Madalena, otherwise there will be an aditional fee Delivery and collection at airport, €10,00 each.

Baby Safety Seat: €5,70 per day, up to a maximum of €57,00 per rental.

Child Safety Seat: €3,00 per day, up to a maximum of €30,00 per rental.

Insurance: Rates include Unlimited Public Liability, being the client responsible for all damage caused in the vehicle, as well as the days of immobilization.

CDW (Collision Damage Waiver): This liability may be waived upon payment of an additional CDW, which must be accepted at the beginning of the rental and proceed accordingly, in case of accident client is responsible for the Non Waivable Excess. If in deliberate violation of the Terms and Conditions of the rental agreement or gross negligence, the renter is liable for damage caused to the Tropical car.

Super CDW: Super CDW: Mediante o pagamento da taxa diária, o liente que tenha adquirido o SCDW pode reduzir o valor da franquia obrigatória pela franquia mínima obrigatória de €50,00. This insurance covers theft of all or part of the vehicle. The SCDW does not cover damage on the underside of the vehicle, nor damaged /destroyed rims and tires.

CPJ (Tire/Rim Damage Waiver): If purchased with Super CDW, this coverage provides exempt payment in rim and tire damage, the client will be responsible for the repair up to the Minimum Liability of €50,00.

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